FAQs

Placing an order for glasses on our website is easy. Simply browse our collection, select your preferred frames, choose any additional options like lens coatings, and click on the “Add to Cart” button. Follow the on-screen instructions to complete the checkout process, and your glasses will be on their way to you!

We strive to deliver your glasses as quickly as possible. The processing time for prescription glasses typically takes 3-5 business days. Once your order is ready, shipping within Australia usually takes an additional 3-7 business days. For international orders, the delivery time may vary depending on the destination.

Customer satisfaction is our priority, and we want you to be happy with your purchase. If you’re not satisfied with your glasses, you can take advantage of our 30-day return policy. Simply contact our customer support team, and they will guide you through the return process and assist with any exchanges or refunds.

Yes, the price of the glasses includes standard prescription lenses. During the ordering process, you can customize the type of lenses you need based on your prescription. If you require specialty lenses or lens upgrades like progressive lenses or blue light filtering, there might be an additional cost, which will be clearly stated before checkout.